Vendors Policies and Rules

Rules/Policies

 

 

General Rules/Policies

StopHere rules & policies are the common guidelines that generate a safe, trusted and fair trading environment for all Stophere members. To promote a safe and trusted trading environment, Stophere enforces these polices and rules.

User agreement. This is the most important Stophere policy and rule document. All members are responsible for reviewing and understanding Stophere policies and all applicable laws and regulations contained in this legal contract.

General policies applying to all Stophere.in members & Stophere employees. This section includes rules that protect your privacy and your identity. Learn more about issues like the use of profanity, unsolicited email (spam) etc.

Prohibited and Restricted Items. There are many items that are restricted to sell online at Stophere.in, such as liquor, adult content/material, banned items such as ivory etc? Find out in our comprehensive list of banned and restricted items.

Keyword Spamming Policy. This policy is designed to restrict merchants not to abuse brand names as keywords in product listings to drive attention.

Links Policy – This policy is designed to restrict merchants to inappropriately add links in its product listings or online storefront to move traffic away from Stophere.

Rules about Intellectual Property. Stophere.in has zero tolerance for any intellectual property violations. Please notify us in case any violation has occurred with our knowledge and we will take appropriate action as soon as possible.

The rules and policies of Stophere.in  are designed to:

• Minimize risks to both buyers and sellers

• Support government laws and regulations

• Provide equal opportunity to all buyers and seller

• Protect intellectual property rights

• Provide an enjoyable buying experience 

• Support the values of the Stophere.in Community

Please learn more about Stophere policies that will help you avoid breaking rules (including the law) and helps you in trading with reliable, trustworthy buyers and sellers.

Violations of policy may result in a range of actions including:

• Listing cancellation

• Store suspension

• Limits on account privileges 

• Account suspension

• Loss of Top Rated Merchant status 

Note: You may contact Stophere.in to report violations by using the "Report" or "Contact Us" links found on most policy pages.

 

 

Products which are restricted

Following items are not allowed to be sold online at stophere.in. Please note that vendors/sellers are responsible for any legal issues and other liabilities arising if you try and sell these items at stophere.in.

 We will cancel the listing of prohibited and restricted items within 24 hours after we come to know about such occurrence.

• Adult Material (also see Mature Audiences)

• Alcohol (also see Wine)

• Animals and Wildlife Products - examples include live animals, mounted specimens, and ivory

• Artifacts

• Beta Software

• Bootleg/Pirated Recordings

• Brand Name Misuse

• Catalogue and URL Sales

• Clothing (used/not new)

• Comparison Policy

• Compilation and Informational Media

• Contact Information

• Contracts

• Copyrights

• Counterfeit Currency and Stamps

• Downloadable Media

• Drugs

• Embargoed Goods and Prohibited Countries

• Event Tickets

• Firearms, Ammunition, Militaria, Weapons and Knives

• Fireworks, Explosives and Explosive Substances

• Games Software: Sony, Sega, and Nintendo

• Government IDs and Licenses

• Hazardous, Restricted, and Perishable Items

• Human Parts and Remains

• Importation of Goods - examples include CDs that were intended only for distribution in a certain country

• International Trading

• Items Encouraging Illegal Activity – examples include an eBook describing how to create methamphetamine

• Mature Audiences

• Misleading Titles

• Mod Chips

• Movie Prints

• Offensive Material - examples include ethnically or racially offensive material

• Police, Army, Navy and Air force Related Items

• Pre-Sale Listings

• Prohibited Services

• Promotional Items

• Real Estate

• Recordable Media

• Replica and Counterfeit Items

• Ringtones

• Stocks and Other Securities

• Stolen Property

• Surveillance Equipment

• Tobacco

• Trademarks

• Travel

• Wine (also see Alcohol)

 

Keyword Hacking Policy

Keyword hacking occurs when vendors place brand names or other inappropriate keywords in a title or description for the purpose of gaining attention or diverting members to a listing. Keyword hacking in listings is not permitted on stophere.in . The text sellers place in listings must be directly relevant to the item being sold.

Violations of this policy may result in a range of actions, including:

• Product Listing cancellation

• Limits on account privileges

• Account suspension

• Loss of Top Rated Merchant status at stophere.in

 

Links Policy

In general, when listing items on Stophere, merchants can include links that are solely intended to provide additional details about the items. That means links should only be used in circumstances when that information can't be included in the listing itself. These links include additional images, technical specifications, manufacturer warranties, and other information that can help buyers make an informed purchasing decision. Other links that point to a third-party provider's Website are also allowed, such as image hosting sites, payment processors or courier companies.

Stophere doesn't allow links to non-Stophere sites or content where other items are offered for sale. Stophere continually reviews links on the site and reserves the right to block any link considered unsafe for our members. As a merchant, please make sure that your listing follows links policy of Stophere. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits your selling privileges and/or suspension of your account.

 

Rules about Intellectual Property

Stophere is committed to protecting the intellectual property rights of third parties and to providing a safe marketplace to trade. Unauthorized use or Infringement of copyrighted material and trademarks are strictly prohibited at Stophere.

Stophere has zero tolerance for any intellectual property violations. Counterfeits, unauthorized replicas, unauthorized items (such as counterfeit watches, handbags, or other accessories) or unauthorized copies (such as copies of software programs, video games, music albums, movies, television programs, or photographs) are not permitted at Stophere. Unauthorized copies include (but are not limited to) copies that are pirated, duplicated, backed-up or bootlegged. It is illegal to sell unauthorized copies of media.

If the product you are selling bears the name or logo of a company, but it wasn't made or endorsed by that company, don't list it at Stophere.

Academic software is software sold at significantly discounted prices to students, faculty members and educational institutions. Do not list academic copies of software At Stophere unless you are authorized to do so as an educational reseller, an educational institution a student or a faculty member.

Beta software, test software and evaluation software are not permitted at Stophere. Beta, test, and evaluation copies of software are preliminary copies of software distributed by software developers strictly for the purpose of evaluation and troubleshooting.

Do not list "OEM" or "bundled" copies of software At Stophere unless you are selling it with computer hardware. For Context, Original Equipment Manufacturer (OEM), or bundled software, is software that is obtained as part of the purchase of a new computer. OEM software licenses usually prohibit the purchaser from reselling the software without the computer or, in some cases, without any computer hardware.

Bootleg recordings are unauthorized recordings of concerts or live performances. Sellers are not permitted to list bootleg recordings at Stophere.

Violations of this policy may result in a range of actions, including:

• Product Listing cancellation

• Limits on account privileges

• Account suspension

• Loss of Top Rated Vendor status at Stophere.in

 

Policy Of Pricing

Please note that trust is the most important aspect of trade between buyers and sellers in marketplace and one of the key aspects of trust is fair pricing. For healthy transaction flow at Stophere.in, we ask you to price your items responsibly. 

Please note that we are constantly monitoring prices for each merchant at various channels and do not allow you to price your items at higher prices at Stophere.in vs. other channels such as your own retail store, your own Website (if any) or any other 3rd party retail stores or Websites. You should price your items sold at Stophere.in to be same as the lowest rate you are selling at elsewhere or even lower but it should not be more. Violation of our pricing policy will result into warning notices and can also result into account suspension and/or store suspension.

 

Reliability in MRP

Please note the trust you build with your buyers will go away if you artificially start showing higher MRP, so that the selling price appears to be much better deal vs. what it actually is. Artificially increasing MRP is strictly prohibited at Stophere.in and any violation will result into account suspension.

 

Site Visitors Communication Policy

Sellers/vendors at Stophere.in are prohibited to engage in direct communication with buyers for any pre-sale, order, payments, shipping, post sale or returns related matters. Vendors are also not allowed to engage in direct or indirect marketing communication with buyers at Stophere. For specific product inquiries, warranties, shipping/delivery etc., Stophere can intermediate the communication between buyer and sellers. However, sellers/vendors should not be engaged in communication with the buyers.

Violations of policy may result in a range of actions including:

• Product Listing cancellation

• Limits on account privileges

• Account suspension

• Loss of Top Rated Vendors status at Stophere.in